Training and Apprenticeships

We have ‘State of the Art’ training facilities here at BHE, ensuring that all our staff are fully conversant with all aspects of the Heating, Plumbing and Renewable Energy Industry.

In 2004 BHE Services acquired its own ‘state of the art’ training facility. With assistance from our suppliers and manufacturers, it is fully equipped with a number of ‘live’ installations and appliances ensuring maximum opportunity for operatives to hone their skills as well as learn and develop new ones

The training facility is unique in that simulated domestic settings are staged from the front door bell and door mat and a range of other considerations and challenges through to the operative’s departure. It can be seen that this ‘virtual’ setting comprehensively mirrors the challenges faced by operatives working in a customer’s residence. For gas engineers, a fully functional kitchen has been fitted. Adjacent to the kitchen is a ‘lounge area’ which has items of furniture and a gas fire installation, marble hearth and fire surround complete with ‘expensive’ ornaments, and other breakable items. Operational staff undergo training in customer care and BHE Services use scenario based examples to deliver important messages in an enjoyable yet professional way.

With our commitment to supporting local communities and working alongside schools and technical colleges, BHE Services has trained over 66 apprentices to date, many of whom remain within the company.

Indeed, the company has commenced an apprenticeship programme in Renewable Energy Services. Training will extend to the entire workforce which will ensure that all staff at all levels will gain a full understanding of Renewable Energy and the service we provide and be fully prepared for the changes and developments anticipated in this rapidly growing industry.